Arteck product warranty
We are renowned for the quality of our acoustic products. As a French manufacturer, we attach great importance to the durability of our solutions and to customer satisfaction.
The benefits of our products
Guaranteed quality
All Arteck products are covered by a five-year warranty.
This warranty covers manufacturing defects as well as acoustic performance certified by independent laboratories. All our products are guaranteed to last for ten years.
Durability and endurance
Arteck’s products are designed to be durable, using high-quality materials which stand up to intensive daily use, particularly in offices and public spaces.
After-sales service and repairs
Repairs and maintenance: Arteck offers a repair service to extend the life of its products. A specialist technician is available to assess the damage and propose repair solutions on site or in the workshop, thereby minimising waste.
Technical support: a dedicated technical support team is available to assist our customers during the installation of the products to ensure that installation is carried out according to best practice, with advice on the maintenance and optimisation of the acoustic and modular solutions.
Every space is unique,
and so is every solution.
Commitment to customers and support
A dedicated advisor for each project: from the start of the project, Arteck assigns a dedicated customer advisor who follows the project from design to installation, guaranteeing personalised support.
Reactivity and availability: Arteck’s customer service is available via telephone, email or online chat to answer any questions relating to the products, their installation, and after-sales service requests.
Eco-responsibility and environmental impact
Arteck adopts an eco-responsible approach by optimising its production processes to limit waste and reduce energy consumption. The choice of recycled and local materials reinforces this commitment.
End-of-life recycling: Arteck is committed to recovering its end-of-life products for recycling in compliance with environmental standards, thus guaranteeing a circular life cycle.