Arteck product warranty
We are renowned for the quality of our acoustic products.As a French manufacturer, we attach great importance to the durability of our solutions and to customer satisfaction.
Product advantages
Guaranteed quality
All Arteck products are covered by a 5-year warranty.
This guarantee covers manufacturing defects as well as acoustic performance certified by independent laboratories. All our products are guaranteed for 10 years.
Durability and resistance
Arteck products are designed for durability, using high-quality materials that stand up to intensive daily use, particularly in offices and public spaces.
After-sales service and repairs
Repairs and maintenance: Arteck offers a repair service to extend the life of its products. A specialized technician is available to assess damage and propose repair solutions on site or in the workshop, thus minimizing waste.
Technical support: a dedicated technical support team is on hand to assist our customers with product installation, providing advice on maintenance and optimization of acoustic and modular solutions.
Every space is unique,
and so is every solution.
Customer commitment and support
A dedicated advisor for every project: from the outset, Arteck assigns a dedicated customer advisor who follows the project from design to installation, guaranteeing personalized support.
Reactivity and availability: Arteck’s customer service is available by phone, email or online chat to answer all questions relating to the products, their installation, and after-sales service requests.
Eco-responsibility and environmental impact
Arteck adopts an eco-responsible approach by optimizing its production processes to limit waste and reduce energy consumption. The choice of recycled and local materials reinforces this commitment.
End-of-life recycling: Arteck is committed to recovering and recycling its products at end-of-life, in compliance with environmental standards, thus guaranteeing a circular life cycle.